Exceptional service begins with exceptional leadership. Castle was founded by accountants that created a powerful combination of incredible people, streamlined systems, and advanced technology.
Founders



Leadership Team

Since joining Castle Group over 12 years ago, Jordan has been a driving force behind the company’s extraordinary growth. His strategic vision and leadership have propelled record-breaking increases in revenue, market share, and brand recognition. A firm believer in the power of teamwork, Jordan has cultivated a high-performing organization known for its commitment to service, innovation, and—most importantly—its exceptional people. Under his leadership, Castle Group has been recognized as a Great Place to Work for consecutive years, a testament to the company’s strong culture and employee-first approach.
Beyond his corporate leadership, Jordan is deeply committed to philanthropy. Through CastleCares®, he spearheads the company’s charitable initiatives, supporting numerous organizations that make a meaningful difference in the community. He also serves as Vice President on the Foundation Board of Families First of Palm Beach County, further demonstrating his dedication to helping children and families in need.


Now serving as the Chief Operating Officer, Kristen brings her people-first approach to organizational leadership. She is instrumental in managing daily operations, optimizing processes, and driving strategic initiatives that align with the company's mission and goals. Known for her collaborative approach and commitment to fostering an environment where both individuals and organizations thrive, she continues to make a profound impact on the company's culture and operational excellence.
Kristen's achievements have been recognized industry-wide, including her receiving the Excellence in Human Resources Awards from South Florida Business & Wealth for both 2019 and 2024. She holds a bachelor's degree in Business Administration from Nova Southeastern University. She maintains professional certifications as a Society for Human Resources Management Certified Professional (SHRM-CP) and a Professional in Human Resources® (PHR®).
Kristen's journey reflects her dedication to personal and professional growth, her ability to adapt and lead through change, and her unwavering passion for empowering others. As COO, she remains a driving force in achieving organizational success while supporting a culture of innovation, development, and excellence.

James is a current Board Member for the KidSafe Foundation, an organization that educates children to keep them safe.
James holds a Bachelor's Degree in Business from St. Leo University and has licensure in both Property Management and Real Estate for the state of Florida.


Stacy holds a Bachelor of Business Administration in Accounting Information Systems from Pace University and is a Licensed Community Association Manager (LCAM) and Certified Manager of Community Associations (CMCA®). Known for her strategic mindset and innovative leadership, Stacy is committed to driving growth and excellence in the property management industry.


With over a decade of experience in cultivating company culture and empowering team members to reach their full potential, Sarah's leadership approach emphasizes the importance of building and maintaining trusting relationships with clients, vendors, and team members alike. She believes that strong partnerships are essential to successfully managing large-scale Homeowners Associations (HOAs), as well as luxury high-rises and condominium communities.
Sarah’s unwavering passion for her work, along with her pride in serving her community, fuels her ambition to elevate Castle Group as Florida’s premier provider of Community Association Management services through her dedication to operational excellence and commitment to client satisfaction.
Sarah holds a Bachelor's Degree in Psychology, as well as a Florida CAM license and CMCA credentials.

Ryan holds a Florida CAM license and international CMCA credentials and is also a Notary Public. He has earned a bachelor’s degree in Business Administration and Marketing from The George Washington University in Washington DC and a master’s degree from the top-ranked Executive Education Program at Florida Atlantic University locally in Boca Raton.

Mrs. Gonzalez holds a bachelor’s degree in accounting. She is also a Professional Community Association Manager, Certified Manager of Community Associations, and Association Management Specialist.

Katie graduated with a B.A. in Communications from Michigan State University and an Elementary Education Certification from Florida International University. Katie has experience managing Associations with single-family homes, condominiums, townhouses, and commercial spaces.

Throughout her career, Georgie has excelled in pivotal leadership roles, focusing on high-rise and large-scale community operations across all sectors, including commercial and mixed-use properties. Her background in operational excellence and sales acumen has consistently driven results in dynamic environments.
Georgie is dedicated to fostering strong, trusting relationships with clients, vendors, and team members. She is passionate about supporting Castle's growth as a Texas Royal Service® leader in community association management. Committed to developing her team's professional growth, she emphasizes hands-on training and ongoing mentorship.
Georgie holds a Bachelor's degree in Hotel & Restaurant Management from Metropolitan State University of Denver, CO. Before transitioning into HOA management, she built a solid foundation in luxury hotel operations, further enriching her leadership capabilities.
Her commitment to excellence is demonstrated by her industry certifications, including CMCA, AMS, and PCAM, awarded by the highly accredited Community Associations Institute.

Jennifer has held key leadership roles throughout her career, including Portfolio Manager, Onsite Manager, Regional Director, and Director of Training and Development. Before her work in property management, she worked as a teacher, bringing a strong foundation in communication and education to her leadership approach.


His ongoing focus has been leveraging data and automation to create better outcomes for Castle Group and its customers. Siri has worked on numerous initiatives to provide Castle Group's leaders with actionable business intelligence and help drive high standards for Royal Service®.
Siri is an 8x certified Salesforce Application Architect and holds a Bachelor's Degree in Comparative Literature from Reed College.

She attended the University of Phoenix and holds multiple certifications that reflect her expertise and commitment to excellence, including:
Cornell University - Human Resources Management Certification
HRCI - Professional in Human Resources
SHRM - HR Business Partner Certification
Lominger International - Competency VOICES 360 Feedback Certification
AIRS - Certified Military Veteran Recruiter (CMVR)
In her new role, Beth will oversee all aspects of human resources, including talent development, teammate engagement, organizational strategy, and compliance.
Constitution
The Castle Constitution is our vehicle to articulate who we are as a company. The great business strategy author, Jim Collins, researched what common factors existed in great companies that survive over a long period. He found that those companies that “preserved their core” and “stimulated progress” were the ones that stood the test of time. The Castle Constitution is our core. One of our eight values is innovation – which ensures we are constantly “stimulating progress.”


- Our actions are marked by the highest ethical standards.
- Our relationships are characterized by tolerance, trust and respect.
- We operate in a selfless manner that embodies the spirit of teamwork.
- Our actions will have a positive impact on our team, customers and the community.
- We value our team and celebrate their excellence, loyalty and contribution.
- Constant and never-ending improvement is encouraged and expected.
- Life balance is required, not wished for.
- We cultivate an environment of innovation.
- Ours is a place where people are passionate about what they do and laughter is encouraged.
- We are professional in our speech, attire, conduct, and punctuality.
- Royal Service® is fundamental to everything we do.
CastleCares®
Spreading The Love
CastleCares® was officially formed in 2010 with the vision of developing our already strong philanthropic base. CastleCares® meets monthly with volunteers from our team of over 3,000 dedicated Castle Group employees. These compassionate individuals give their time and talent to organize positive and effective ways to give back to the communities we serve. With our mission to support children and families in need, CastleCares® donates a percentage of our profits to various worthy causes and contributes thousands of volunteer service hours. We support organizations such as Boys & Girls Clubs, United Way, American Cancer Society, Community Foundation, Children Services Council, 211, Prestige Club, Urban League, and many others each year. We are proud of the accomplishments made possible by our outstanding, caring, and giving employees through their participation.
Castle’s Month of Caring
During Castle’s Month of Caring, our team has the opportunity to give back to the community. This annual event encourages employees to donate their time and take a hands-on approach to make a positive impact.
Nova Southeastern University + Castle Group
B.S.B.A. in Property Management and Real Estate
We’ve partnered with NSU to assist college students in breaking into the property management world. With the help of our Founder, James Donnelly, we have created a value-added curriculum that provides aspiring professionals with the information, skills, and knowledge needed to excel in this industry.
Students will delve into several key property management and real estate aspects, including valuation, maintenance, and operations. In addition to core business coursework, classes offered include Real Estate Practices, Principles and Law; Residential Property Management; Commercial Property Management; and Hospitality, Resort, Cruise Ship, and Casino Management, to name a few.